Explanation of Benefits for the Connected Care Wellness Plan

Thank you for considering the Connected Care Wellness Plan. This plan is designed to provide individualized support for your wellness and foster a beneficial practitioner-client relationship. Below is a full explanation of the benefits included when you enroll in any tier of the Connected Care Wellness Plan through Aurora Vitalis.

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Priority Scheduling

Participants of the wellness plan receive priority access to available appointment times within my regular office hours. This means you will have greater flexibility when booking appointments, allowing for more convenient scheduling to suit your needs.

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Extended Appointment Times

The wellness plan includes extended appointment durations, providing us with additional time to address your concerns thoroughly and ensure you receive the highest level of personalized care. This allows me to better tailor recommendations and strategies to support your unique wellness goals.

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Exclusive Discounts on Services

Wellness plan participants enjoy discounted pricing on select services at Aurora Vitalis. These discounts are designed to make continued care more accessible, so you can more easily incorporate your wellness goals into your lifestyle.

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Product Discounts

Participants in the plan receive exclusive discounts on a curated selection of wellness products, including high-quality supplements and other tools to support your health. These discounts offer you value while ensuring access to trusted products chosen with your wellness in mind.

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Support Within My Scope of Practice

Under the Aurora Vitalis Wellness Plan, I provide recommendations, advice, and resources to support your wellness goals. However, please remember that as your practitioner, I cannot legally diagnose or treat medical conditions. My role is to offer guidance and tools to assist you, complementing (but not replacing) traditional medical care.

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Dedicated Care and Communication

The wellness plan offers continuity of care, ensuring we work together on building a sustainable wellness strategy. Regular sessions allow for in-depth discussions about your progress, challenges, and adjustments needed for your plan.

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Fair and Flexible Terms

The Aurora Vitalis Wellness Plan offers month-to-month enrollment. You may cancel at any time, with no further charges beyond the current billing period. A 7-day payment grace period ensures some flexibility, and any changes to the plan or its fees will be communicated upfront.

By joining the Aurora Vitalis Wellness Plan, you are choosing to prioritize your health with personalized, attentive care. If you have any questions about the plan or would like additional details, please don't hesitate to reach out. I look forward to supporting you on your wellness path!

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Additional Wellness Plan Information

The Aurora Vitalis Wellness Plan is designed to provide you with personalized and supportive care for your health and wellness goals. To ensure transparency and help you fully understand the plan, this section outlines important details, policies, and frequently asked questions.

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Eligibility Requirements

The wellness plan is open to all current and new clients who wish to prioritize their health and build a collaborative relationship for long-term wellness. There are no specific health conditions or prerequisites required to join, though the plan is best suited for individuals who value a personalized and proactive approach to their well-being.

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Enrollment Process

Joining the Aurora Vitalis Wellness Plan is simple and streamlined to make your experience as seamless as possible:

1. Reach Out or Select Your Plan
   Contact me directly to discuss your wellness goals or simply select your desired plan based on your preferences.

2. Choose Your Payment Method
   Select your preferred payment option and complete the initial payment securely.

3. Complete Intake Paperwork
   During your first appointment, you will fill out the necessary intake paperwork, which allows us to better understand your needs and create a personalized experience.

Once these steps are completed, you can start enjoying the full benefits of your plan, including priority scheduling, exclusive discounts on products and services, and dedicated care to support your wellness.

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Payment Details

Payment for the wellness plan is billed monthly. Accepted payment methods include credit/debit cards, direct bank transfers, and other secure options that can be discussed during enrollment. Payments are due on the same day each month based on your original enrollment date.

If updating your payment details is necessary, please notify me at least 7 days before your next billing cycle to avoid service interruptions. A 7-day grace period is provided for missed payments, after which plan benefits may be paused until the payment is resolved.

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Cancellation Policy

You can cancel the wellness plan at any time without penalties. Cancellation will take effect at the end of your current billing period, ensuring you can continue utilizing plan benefits until that date. Simply contact me to submit your cancellation request.

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Plan Modifications

From time to time, the terms, pricing, or benefits of the wellness plan may be updated to better serve my clients or align with my practice goals. Changes will always be communicated to you in advance, with adequate notice to allow you to make decisions regarding your continued participation.

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Communication Channels

For questions, scheduling, or support related to the wellness plan, you can reach me directly:

• Phone: 804-998-3297

• Email: allison@auroravitalis.co

I am committed to maintaining open communication and ensuring your experience with the plan is positive and beneficial.

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Exclusions

The wellness plan is designed to enhance your overall wellness but may not include the following:

• Medical examinations, prescriptions, or other services outside my scope of practice.

• Emergency or urgent care services.

• Products or services not specified as part of the plan benefits.

For questions about specific services or products, feel free to contact me for clarification.

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Privacy and Confidentiality

Protecting your personal and health information is a top priority. All client data is handled in compliance with relevant privacy laws and ethical guidelines. Your information will not be shared with third parties without your explicit consent, except where legally required.

If you have concerns about privacy or data protection, please feel free to discuss them with me directly.

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Frequently Asked Questions

 

Can I pause my wellness plan?
Currently, the wellness plan operates on a month-to-month basis, so pausing it is not available. However, you can cancel at any time and rejoin when you’re ready.

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What happens if I miss a payment?
A 7-day grace period is provided for late payments. If payment is not received after this period, plan benefits may be paused until payment is resolved.

 

Can I upgrade or adjust my plan?
At this time, there are no upgrades available, as the wellness plan structure is based on the number of clients covered. The current tiering options include a single plan for individuals, a couple plan for two clients, and a family plan for three or more members. Each plan is designed to meet the unique needs of its respective group, ensuring personalized care and benefits.

 

Are family members eligible?
Yes! Family members are absolutely eligible. The family plan is a great option for families of three or more who want to prioritize their collective wellness. This plan allows everyone in your family to enjoy the same excellent benefits, such as priority scheduling and discounts, while promoting a healthier lifestyle together. If you're interested in adding family members to your plan, feel free to reach out for more details!

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Legal Disclaimers

The Aurora Vitalis Wellness Plan is designed to complement your health and wellness goals but does not replace traditional medical care. I do not diagnose, treat, or cure medical conditions. Please consult with your primary healthcare provider for any medical concerns.

By enrolling in the plan, you acknowledge and accept the terms and benefits described. If you have any questions or concerns, I encourage open communication to ensure the plan aligns with your needs and expectations.

 

If you’d like further clarification or assistance, don’t hesitate to contact me. I appreciate the opportunity to support you on your wellness path!

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Terms and Conditions

Wellness Plan Agreement

By enrolling in this wellness plan, you agree to the terms and conditions outlined below. These terms govern the relationship between you, the client, and Aurora Vitalis, ensuring a safe, respectful, and professional environment for all.

 

General Wellness Plan Terms

• Wellness plan benefits, such as priority scheduling, extended appointment times, discounted services, and exclusive product discounts, are only available to active participants. Your plan must be current and in good standing to access these benefits.

• Plan fees are billed monthly and are non-refundable.

• You may cancel your wellness plan at any time; however, refunds will not be provided for the current month once payment has been made. Cancellation requests take effect the following billing cycle.

• A 7-day grace period for monthly payments is offered. If payment is not made by the end of the grace period, your wellness plan will be canceled.

• This wellness plan is not a substitute for traditional medical care or health insurance. By enrolling, you understand and agree that the care provided under this plan does not include diagnosis or treatment of medical conditions. I provide advice and recommendations but cannot legally diagnose or treat any health conditions.

• Priority scheduling is subject to my office hours at Aurora Vitalis. Services are not offered outside of these hours. If you require urgent care or wellness advice outside normal business hours, you should seek treatment at an after-hours urgent care center or hospital emergency department.

 

Practitioner Rights

At Aurora Vitalis, I strive to provide exceptional care to all my clients. However, I reserve the right to refuse service or dismiss clients under the following extenuating circumstances, including but not limited to:

• Disruptive or Unsafe Behavior: Behavior that compromises the safety, comfort, or well-being of myself or other clients.

• Non-Compliance: Repeated failure to follow the recommended care plan or failure to comply with the policies I set forth.

• Violation of Agreement: Breach of wellness plan terms, including overdue payments or misuse of benefits.

• Legal or Ethical Concerns: Situations where continuing care would violate legal or ethical standards.

If I decide to dismiss a client, I will communicate this respectfully and provide appropriate notice whenever possible. My goal is to maintain a positive and professional environment for all.

 

Limitations and Disclaimers

• All services, communications, and recommendations provided by me at Aurora Vitalis are intended for informational purposes only and do not guarantee specific results.

• Wellness plan benefits and fees are subject to change, with prior notice provided.

• I am not liable for outcomes based on decisions you make, including decisions to follow my advice or try supplements and wellness products I recommend.

 

Privacy and Confidentiality

Your privacy is a top priority at Aurora Vitalis. All consultations, communications, and personal health information are handled in strict accordance with privacy laws and regulations.

By continuing your participation in the wellness plan at Aurora Vitalis, you acknowledge and accept these terms. I value your trust in partnering with me and look forward to supporting you on your wellness journey.